Kontaktinformasjon
Contact Information
Effective Date: August 1, 2026
At LANDR, we are committed to providing responsive, reliable, and professional customer support. Whether you have questions about an order, shipping, returns, or our products, our team is here to help.
Customer Support
For all customer service inquiries, please contact us using the details below.
Email
hello@landr.no
Phone
+47 454 93 985
We aim to respond to all inquiries as quickly as possible. Most emails are answered within 1–2 business days.
Business Information
LANDR
Registered Owner: Niklas Lohne-Hansen
Organization Number: 937 973 810
Business Address:
Betzy Kjelsbergs vei 194A
3028 Drammen
Norway
Before Contacting Us
To help us assist you as efficiently as possible, please include the following information when contacting our support team:
- Full name
- Order number
- Email address used during checkout
- A clear description of your question or issue
- Photos (if your inquiry relates to a damaged or incorrect product)
Providing this information helps us resolve your request faster.
Order Support
Please contact us if you need assistance with:
- Order status
- Shipping updates
- Tracking information
- Product availability
- Returns
- Refunds
- Right of withdrawal
- Warranty claims
- Damaged or incorrect products
Our team will do our best to resolve your inquiry promptly and fairly.
Product Questions
Need help choosing the right protection gear?
If you have questions about sizing, fit, compatibility, or product features, feel free to reach out before placing your order. We are happy to help you choose the equipment that best suits your riding style and needs.
Business & Partnership Inquiries
For business collaborations, wholesale opportunities, media requests, sponsorships, or other commercial inquiries, please contact us via email with the subject line that best describes your request.
Email:
Response Times
While we strive to respond as quickly as possible, response times may be slightly longer during:
- Weekends
- Public holidays
- Product launches
- Seasonal sales
- Periods of unusually high demand
We appreciate your patience and will respond as soon as possible.
Our Commitment
Customer satisfaction is important to us. We are dedicated to providing high-quality snowboard protection products and a professional shopping experience from your first visit to the successful delivery of your order.
If you have any questions before or after your purchase, we are always happy to help.
Thank you for choosing LANDR.